YOULES MOTORCYCLES REOPEN FROM 2/06/2020

29/05/2020
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We will be reopening our doors from the 02/06/2020 and we are doing as much as possible to protect both staff and customers.

We are looking forward to seeing you in store once again

MEASURES TAKEN TO KEEP CUSTOMERS AND STAFF SAFE

Perspex screens on all desks and service counter

One way system through the store

Markers to remind people to keep two meters apart

Hand sanitiser available on entry

Hand sanitiser and disinfectant spray available on all desks and counters

Contactless servicing / parts collection still available please request at point of booking

Disposable helmet balaclava in use when trying helmets on

Clothing and helmets to be quarantined for 72 hours after they have been tried on.

HOW OUR STORES HAVE CHANGED

Click HERE to see a video of how we have changed our stores



Our Service: An Update

23/04/2020
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Although our doors are closed we are still answering the phones Tuesday to Saturday and both [email protected].com and [email protected].com emails are being monitored.

Blackburn
9.00 - 18.00 Tuesday to Saturday
9.00 - 17.00 Saturday
Manchester
10.00 -18.00 Tuesday to Saturday
9.00 - 17.00 Saturday


Bike Service

We can perform workshop jobs by contactless handover. However we are only encouraging you to visit us if your motorcycle/ scooter is your only form of transport or you are a key worker. Our Blackburn workshop is currently open with Manchester’s re-opening on the 30th of April.

Parts and Accessories

We can sell Parts and Accessories via mail order which can be delivered or you can collect without entering the store.

Clothing

Clothing can be ordered online as can helmets but we can’t allow you in store to try items on.

Bike Sales

Bike sales are still permissible for both new and used but again we aren’t allowing you in store.

We can take pictures videos and give really detailed descriptions then you can either reserve a bike until the lock down is relaxed or we can deliver.

We can take orders for new bikes. We will liaise with you in terms of delivery.

Triumph are working and can supply delivery dates etc. Suzuki again are available and can supply dates. We have some help from Piaggio but due to the situation in Italy information can be sketchy.

Demo Rides

Sorry but we are unable to allow demo rides at present but will hopefully soon be in a position to do so. So if you want to register interest in a demo then please contact us in the normal way

Selling a bike to us

We are still buying motorcycles and will buy motorcycles in the normal way. Please contact us and we will go through the procedure

By working sensibly and within the law we are able to offer a level of service. Your cooperation in ensuring social distancing takes place when handing vehicles over for work, or collecting parts is really appreciated. As soon as we are allowed and feel it’s safe for normal service levels to be re introduced the free coffee will be flowing and you will be welcomed in the normal Youles way.

Philip Youles

FAQ's

02/04/2020
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When will Youles Motorcycles re open

Here at Youles Motorcycles we will do everything within Government guidelines to re open as soon as possible. The likelihood is we will re open our workshops first offering our no contact service. However we feel at present that its best to keep everyone safe. We will keep you informed through Our Website, Facebook, Instagram and we will send a news letter, the moment we have any information

Is your web shop open for business

Yes our web shop is open for business we are running a streamlined service and are currently keeping up with despatching orders. We are also adding consumables to like oil filters brake pads etc to our site. Any help you need then please email us we will do our best to help. Every order despatched through our website will receive a free Triumph Water bottle whilst stocks last

My service is due and you are closed how will this affect my warranty.

We are taking the stance that this wont affect your warranty. If you are a key worker ie Doctor Nurse Policeman etc then don't hesitate to contact us as we have some support in these instances. However you shouldn't really be using your bike for pleasure so we will extend your USED BIKE warranty by however long our workshops are closed. Also our lifetime warranty will not be void if you have missed the opportunity to keep your bike serviced due to our workshops being closed. You will need to have it serviced once the workshops re open. We will allow two months grace on this and even longer if you contact us once we are open.


Can I come in and have a look at your used bikes.

Sorry but NO much as we hate saying this the answer is at the moment NO.

Can I order a motorcycle on line

Yes just send an enquiry and we will handle this in the normal way. Payment can be made direct into our bank and we can arrange delivery or contactless handover. We will enforce a three meter distancing policy strictly and ask you to transfer monies in advance. If paying by finance we will clean the computer keyboard and mouse before you touch them. You will be asked to wash your hands on arrival.

Ive ordered a vehicle and await delivery

Chances are we've spoken to you already or left a message for you. We have contacted everyone that has deposited on a vehicle and as we re open will re schedule the delivery date. That first taste of freedom is going to be sweet.

Ive ordered parts and they are in your store.

If they are essential and you ned them then please contact us by email and we will try and ensure they are available for collection or arrange postage out. There may be an additional charge for postage.

Closed

24/03/2020
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We will be closed until further notice.

I know this will cause inconvenience and we sincerely apologise for this. However the PM is correct, the only way we will beat this is by drastic action. I know many of us think our motorcycle is essential and everyone has a reason why thier case is different or they are special. But in this instance I feel that if we follow the advice to the letter then in the long run we are doing the right thing for both our staff and customers.

Therefore we won’t be making special exceptions for this or that. We just want everyone to be safe.

Hopefully this will all be over soon and normality will return. This year in May we will have been open for thirty five years and we look forward to at least another thirty five years of serving the motorcyclists of Great Britain.

Coronavirus (COVID-19)

17/03/2020
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Service

As we value our staff and customers we are offering to perform a “no-contact” service or repair on your motorcycle or scooter.

How It Works

Pre-arrange your service by phone or email and indicate that you do not want any contact.

Arrive at our store sit on your machine and telephone the store. Someone will come out and collect your keys without touching you and keeping as much distance as possible.

We will then telephone or email you to confirm the procedures being undertaken.

When collecting we will ask you to pay by transfer direct into our bank in advance and will bring your vehicle outside for collection.

Keeping physical contact to a minimum

A similar procedure is available for anyone ordering or collecting parts.
We have no issue with you sitting outside in or on your vehicle and us doing the legwork thus helping to keep everyone safe.

Sales

By arrangement, we will bring a bike outside and leave you to look at it with the minimum amount of contact. We can arrange delivery, also demo rides can be performed with a minimal amount of contact.

We are following Government guidelines and anyone with the slightest hint of a cold or cough is being instructed to self isolate. Please keep away if you don’t feel well but otherwise we are as always, happy to help.

Please note this years T Fest Event has now been cancelled

However our demo fleet is available for a bit of self isolation






HESSLER RALLYE TEAM BUILDS V-STROM 1050XT DESERT EXPRESS

20/11/2019
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German DR-Z, DR Big, and V-Strom specialist Hessler Rallye Team (HRT) has created this V-Strom 1050XT Desert Express. Shown for the first time at the reveal of the new-for-2020 V-Strom 1050XT at Eicma in Milan, Italy, the Desert Express is based around the chassis and V-Twin engine of Suzuki’s flagship adventure machine, but uses a host of new components manufactured in-house by HRT, plus modified suspension and aftermarket bolt-ons.

On the Subject of Motorcycle Helmets

26/09/2019
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Thought I'd catch up with the subject of helmets.

My Schuberth as used on the LDU (see below for full explanation of LDU) has been getting tired for quite sometime but its an old friend. The lining has been washed a couple of times. My inability to use a washing machine has required me to hand wash it in the sink but that's just me making sure I don't learn how to operate the white god that sits in the utility room.

It has been dropped. I do a lot of miles and as careful as I am it has had a slight amount of misuse. Its been on several flights probably covered nearly a hundred thousand miles and been used in snow and on blistering summer days. It just feels right; like the coat that you walk the dog in.

The LDU Full Write UP and Pictures

26/06/2019
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Well the time just seemed to be on fast forward and boom we are on the week of the event. I decided to work the Wednesday and leave from Manchester having arranged to meet Charlie one of my mates at Lymm truck stop at 15:00 hrs I left our Manchester store just after 14:00 hrs and arrived at Lymm at about five to three. Charlie was duly located in McDonalds stuffing his face with a burger and chips, some things just don’t change. We made good progress down to Bristol Charlie just tucked in behind me and we were soon at the motel.............

Ready to Go

20/06/2019
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Arrived at Lands End