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YOULES MOTORCYCLES MANCHESTER

JOB DESCRIPTION

JOB TITLE: TRAINEE AFTER SALES ASSISTANT

RESPONSIBLE TO: THE AFTER SALES MANAGER MANCHESTER TRIUMPH

DUTIES

You will be situated on the service reception and will be trained in how to ensure the customer is welcomed appreciated and made to feel comfortable. Extensive one to one training will be given in the workshop sales and service requirements of the service customer, therefore ensuring that the correct service operations are completed at the correct time. Always keeping the customer updated on progress and cost as the job progresses through our workshop. Training in every aspect of the role of service advisor will be given including the use of electronic parts catalogues. The administration of our loan bike scheme the preparation of estimates, warranty both manufacturer and Youles used bike warranty, service bulletin and safety re call notices. All the associated manufacturer related requirements around customer satisfaction and retention will become habitual all these processes are in place to ensure complete customer satisfaction. Part of your job will include the sale of both protective and fashion clothing. We will require you to move around the store ensuring customers are always welcome and being attended to. You will also be required to ensure that items are merchandised correctly and that stock levels are adequate and correct.

When the shop is quiet there will be many duties that we will require your assistance, such as stock taking and general housekeeping.

We are recruiting the attitude and will train the skills. Your attitude to customer satisfaction and your ability to ensure that the customer is being treated in a manner that is consistent with a premium experience is essential. This role would suit someone with a background in retail or hospitality that wants to progress into a more detailed technical and therefore rewarding position. Good communication is essential along with a can do attitude and a willingness to learn.

It is desirable that you have knowledge of the motorcycle market and a full motorcycle licence, however this is not essential. Although knowledge of our dealer management software is not necessary a level of computer literacy will be an advantage.

Remuneration will be £24800 per annum. Extra holiday days are granted for long service. After five years you are eligible for enrolment in our private medical scheme. Youles Motorcycles is right at the front of modern motorcycle retailing and are team enjoy giving exceptional customer service. As franchised dealers for Triumph Honda Piaggio Suzuki and Vespa we have three sites and thirty seven years of experience to offer.

Your hours of work will be 9.30-18.00 hrs during the week 9.00-17.00hrs on a Saturday and 10.30-16.30 on a Sunday. A rota system exists which enables one weekend on followed by one weekend off. There are also days off during the week to facilitate this. Your main place of work will be at our Manchester Triumph store 186 Bury New Rd Manchester M8 8DY

HOW TO APPLY

To apply for a role you must complete a Youles Motorcycles Application Form.

APPLICATION FORM DOWNLOAD

or complete the online form below

ONLINE APPLICATION HERE



YOULES MOTORCYCLES MANCHESTER

JOB DESCRIPTION

JOB TITLE: TRAINEE MOTORCYCLE SALES EXECUTIVE TRIUMPH

RESPONSIBLE TO: STORE MANAGER

DUTIES

The successful applicant is expected to be a good communicator and have a willingness to learn. A polite and helpful manner together with a keen interest in motorcycles is essential. Joining the Youles Sales Team as our trainee you will be taught by our experienced sales professionals. They will coach and mentor you enabling you to maximize the opportunity that business can offer. Whilst previous sales experience in the motor trade is not required some form of experience at dealing with the general public would definitely be an advantage. This position would ideally suit someone that has a retail or hospitality background. This position could suit someone that wants a totally different direction and change in career. Experience from a whole host of industries would be beneficial.

You will very quickly integrate into the sales team selling Triumph Motorcycles, Piaggio, Vespa Scooters and late used machines. We will support you by supplying a large amount of face to face and online training in both products and services offered by Youles Motorcycles and the manufacturers that we support. Eventually, you will take qualifications in vehicle finance and also attend manufacturer training. You will also be required to project the company’s values on customer service and above all be honest and extremely self-motivated.

Your job location will be at our Manchester Triumph World Black store located at 186 Bury New Rd Manchester. Weekend work will be required - this is on a rotating system. Some weekends you will work Saturday only others Sunday. One weekend in four Saturday and Sunday. Hours of business are weekdays 9.30hrs to 18.00hrs, Saturdays 8.30hrs to 17.00hrs and Sundays 10.30hrs to 16.30hrs. Holiday entitlement will be 20 days plus bank holidays. Extra days are available for taking time off in winter and long service Your remuneration will be a basic salary of £19500 plus commission on sales. You would expect to have an OTE of £38000 in your first year. Your basic salary will be reviewed annually. With the right attitude and ability, you should be earning £42000 by the end of your second year. A generous staff purchase scheme exists that enables parts clothing and new motorcycles to be purchased at trade or below prices. The company also contributes to a stakeholder pension scheme with extra payments for long service. After five years with the company you will have the opportunity to enrol in our private medical insurance scheme. Above all, we build a team environment within which the individual can flourish and enjoy their working life.

HOW TO APPLY

To apply for a role you must complete a Youles Motorcycles Application Form.

APPLICATION FORM DOWNLOAD

or complete the online form below

ONLINE APPLICATION HERE



YOULES MOTORCYCLES MANCHESTER

JOB DESCRIPTION

JOB TITLE: Administration Assistant ( based in Manchester Triumph )

RESPONSIBLE TO: Finance Director

DUTIES

The position of Administration assistant consists of being responsible for providing administrative and clerical support to our sales and admin team. You will be located in our Manchester Triumph store in your own office. Your initial training will require you to complete two weeks training at our Blackburn store. Your tasks will cover administration for both Youles Honda and Triumph stores which are situated next door to each other. Although an interest in motorcycles is not required an understanding of the passion that our customers and staff have around motorcycling will be an advantage. Youles Motorcycles pride themselves on customer satisfaction. This is reflected in our online reviews. This culture of ensuring both staff and customers are treated with dignity and respect is one of our core values. You will be entitled to twenty days holiday a year. Extra days are allocated for long service and you will be allocated extra days for time taken in the off season. We have a private medical scheme that is available for you to enroll on after five years of service. Youles Motorcycles is a family business with a team spirit that will bring out the best version of you.

Tasks :

  • Register and taxation of both new and used vehicles
  • Daily banking
  • Purchase invoice entry
  • Opening and sorting the post
  • Maintain excel records
  • Telephone feedback enquiries
  • Use of Catalyst software
  • Order stationary and other consumables
  • Ensure customer documentation is in order
  • Filing

Qualifications and Requirements

Ideally you will have at least 4 GCSE’s grade 4 and above or equivalent including Mathematics and English. Experience in Excel and purchase ledger entry would be an advantage. Experience within the motor trade would be helpful but not essential as training will be given.

Hours

This is a permanent job Monday to Friday approximately 4.5 hours per day. Please note some flexibility with the start and finish times. Remuneration is £11.44 per hour.

Interviews will be held at Youles Motorcycles Blackburn.

HOW TO APPLY

To apply for a role you must complete a Youles Motorcycles Application Form.

APPLICATION FORM DOWNLOAD

or complete the online form below

ONLINE APPLICATION HERE





YOULES MOTORCYCLES HONDA

JOB DESCRIPTION

JOB TITLE: TRAINEE AFTER SALES ASSISTANT

RESPONSIBLE TO: THE AFTER SALES MANAGER MANCHESTER HONDA

DUTIES

This is a full time position and your main focus will be to ensure that customers in store are receiving attention from the relevant personnel.

You will be situated on the service reception and will be trained in how to ensure the customer is welcomed appreciated and made to feel comfortable. Extensive one to one training will be given in the workshop sales and service requirements of the service customer, therefore ensuring that the correct service operations are completed at the correct time. Always keeping the customer updated on progress and cost as the job progresses through our workshop. Training in every aspect of the role of service advisor will be given including the use of electronic parts catalogues. The administration of our loan bike scheme the preparation of estimates, warranty both manufacturer and Youles used bike warranty, service bulletin and safety re call notices. All the associated manufacturer related requirements around customer satisfaction and retention will become habitual all these processes are in place to ensure complete customer satisfaction. Part of your job will include the sale of both protective and fashion clothing. We will require you to move around the store ensuring customers are always welcome and being attended to. You will also be required to ensure that items are merchandised correctly and that stock levels are adequate and correct.

When the shop is quiet there will be many duties that we will require your assistance, such as stock taking and general housekeeping.

We are recruiting the attitude and will train the skills. Your attitude to customer satisfaction and your ability to ensure that the customer is being treated in a manner that you would expect is essential. This role would suit someone with a background in retail or hospitality that wants to progress into a more detailed technical and therefore rewarding position. Good communication is essential along with a can do attitude and a willingness to learn.

It is desirable that you have knowledge of the motorcycle market and a full motorcycle licence, however this is not essential. Although knowledge of our dealer management software is not necessary a level of computer literacy will be an advantage.

Remuneration will be £24800 per annum. Extra holiday days are granted for long service. After five years you are eligible for enrolment in our private medical scheme. Youles Motorcycles is right at the front of modern motorcycle retailing and are team enjoy giving exceptional customer service. As franchised dealers for Triumph Honda Piaggio Suzuki and Vespa we have three sites and thirty seven years of experience to offer.

Your hours of work will be 9.30-1800 hrs during the week 9.00-17.00hrs on a Saturday and 10.30-16.30 on a Sunday. A rota system exists which enables one weekend on followed by one weekend off. There are also days off during the week to facilitate this. Your main place of work will be our Manchester Honda Store 130 Fairy Lane Manchester M8 8YD

HOW TO APPLY

To apply for a role you must complete a Youles Motorcycles Application Form.

APPLICATION FORM DOWNLOAD

or complete the online form below

ONLINE APPLICATION HERE



YOULES MOTORCYCLES HONDA

JOB DESCRIPTION

JOB TITLE: Trainee Technician Honda Technician

RESPONSIBLE TO: Workshop Manger

DUTIES

You will be based at our flagship Manchester Honda Store and join our experienced workshop team. We are looking for somebody that although not fully trained has some mechanical experience at a basic level. This position would suit somebody that is part way through their training or maybe somebody that has been working on their own machines for a number of years.

We will train and improve the successful applicant up to a high standard. You will attend the Honda institute and become a qualified Honda Motorcycle technician. This is a superb opportunity for someone interested in Motorcycles. You would be joining a family business that values hard work and personal development. Your training will develop you into an efficient and accurate technician. Above all the successful applicant must be keen to learn and a team player and keen to take a path of continual self improvement.

Honesty and integrity are paramount at Youles Motorcycles. We pride ourselves on the way we treat the customer and each other. With a strong work ethic we are able to succeed in a very competitive environment this is something that we encourage and promote within the business.

Your salary will be dependant on your ability we will review this based on your performance going forward.

HOW TO APPLY

To apply for a role you must complete a Youles Motorcycles Application Form.

APPLICATION FORM DOWNLOAD

or complete the online form below

ONLINE APPLICATION HERE

Youles Motorcycles Opening Hours

Blackburn
Monday - Friday 09.00 - 17.00
Saturday 09.00 - 17.00
Sunday 11.00 - 16.00
Call: 01254 277135
Call Sales: 01254 277148
Manchester
Monday - Friday 10.00 - 18.00
Saturday 09:00 - 17.00
Sunday 11.00 - 16.00
Call: 0161 708 2638
Call Sales: 0161 708 2620
Manchester Honda
Tuesday - Friday 10.00 - 18.00
Saturday 10:00 - 18.00
Sunday - Monday CLOSED
Call: 0161 527 5020