Distance Selling Regulations

For new or used vehicles sold at Youles Motorcycles LTD. Having your vehicle delivered changes the terms and conditions.

1. Under the Distance Selling Regulations, you may cancel a distance contract to purchase a vehicle from us within 14 working days after the day you received the relevant vehicle

2. In order to cancel a contract in this way, you must provide us written notice of cancellation.

3. If you cancel a contract on this basis, you must promptly return the vehicle to us, in the same condition in which you received it. We must receive the vehicle back within 14 days of your written notice of cancellation. If you do change your mind you cannot use the bike once you have notified us, only for delivery back to us. You must still tax and insure the vehicle until it is received by us.

4. If you cancel a contract, you will not be refunded the delivery or collection cost if applicable. You will be responsible for all transport costs incurred.

5. If you cancel a contract on this basis and you do not return the vehicle to us, we may recover the vehicle and charge you for the costs we incur in doing so. Similarly, if you return the vehicle at our expense, we may pass that expense on to you.

6. For reasons of fraud prevention, we are only able to deliver to your home address, prior to arranging delivery we will require your driver’s licence and proof of address to be verified, we will not deliver the bike to any other address. Picture proof may be taken off yourself and the bike at your address. Upon receipt of your vehicle it is imperative that you fully inspect its physical condition. Once you have taken delivery of the vehicle we will, unfortunately, not accept liability for any damage or cosmetic items which was not noted during your vehicle’s delivery.

7. Delivery of your vehicle will take place at an agreed time and place. Should you, for any reason, be unable to accept this delivery then you will be liable for the cost of this delivery and any subsequent charges to return it. In the event of cancelation this amount would be deducted from your final refund amount.

8. You are liable for the vehicle from the point of accepting delivery. If you choose to cancel within your cooling off period, then you remain liable for the vehicle until one of our selected collection companies have signed to accept it from you. You will be liable, and charged, for any damage present which was not noted when you accepted delivery of the vehicle. Any cost will be deducted from your final refund amount.

9. The vehicle cannot be modified or altered in any way from the condition it was delivered in.

10. To receive a full refund a maximum additional mileage of 20 miles from the recorded delivery mileage is allowed. If you cover any additional distance, then an excess mileage charge of £1.50 + VAT per mile will be deducted from your final refund amount.

11. You are able to make your own arrangements for return of the vehicle, but in doing so accept full liability for the vehicle until it is returned to us. Any damage caused to the vehicle will be deducted from your final refund amount. No refund amount will be made until the vehicle has been inspected and signed for by a member of our team. If we intend to make any deductions from your final refund amount, then you will be made aware of that amount prior to the refund.

12. Please note as per warranty T&Cs you are responsible for the transport of the motorcycle to ourselves.